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Supercommunicators : how to unlock the secret language of connection  Cover Image Book Book

Supercommunicators : how to unlock the secret language of connection

Duhigg, Charles (author.).

Summary:

"We all know people who seem capable of connecting with almost anyone. They are the ones we turn to for advice, the ones who ask deep questions but also seem to hear what we are trying to say. What do they know about conversation that makes them so special? And what can they tell us about how communication really works? Supercommunicators, Charles Duhigg argues, understand--some by intuition, some by hard-won experience--that there is a science to how human beings connect through words. They understand that whenever we speak, we're actually participating in one of three distinct conversations: What is this really about? How do we feel? And who are we? They know the importance of recognizing--and then matching--each kind of conversation, and how to hear the complex emotions, subtle negotiations and hidden beliefs that color and inform everything we say. Our pasts, our values, our affiliations, our identities shape every discussion we have, from who will pick up the kids to how we want to be treated at work"-- Provided by publisher.

Contents:

Prologue
The three kinds of conversation. The matching principle : how to fail at recruiting spies
A guide to using these ideas, part I : the four rules for a meaningful conversation
The what's this really about? conversation. Every conversation is a negotiation : the trial of Leroy Reed
A guide to using these ideas, part II : asking questions and noticing clues
The how do we feel? conversation. The listening cure : touchy-feely hedge funders
How do you hear emotions no one says aloud? : The big bang theory
Connecting amid conflict : talking to the enemy about guns
A guide to using these ideas, part III : emotional conversations, in life and online
The who are we? conversation. Our social identities shape our worlds : vaccinating the anti-vaxxers
How do we make the hardest conversations safer? : the problem Netflix lives with
A guide to using these ideas, part IV : making hard conversations easier.

Item details

  • ISBN: 9780593243930
  • ISBN: 0593243919
  • ISBN: 9780593243916
  • Physical Description: xviii, 299 pages : illustrations ; 24 cm
    print
  • Edition: First edition.
  • Publisher: New York : Random House, [2024]

Contents / Notes

Bibliography, etc. Note: Includes bibliographical references (pages 251-292) and index.
Formatted Contents Note:
Prologue
The three kinds of conversation. The matching principle : how to fail at recruiting spies
A guide to using these ideas, part I : the four rules for a meaningful conversation
The what's this really about? conversation. Every conversation is a negotiation : the trial of Leroy Reed
A guide to using these ideas, part II : asking questions and noticing clues
The how do we feel? conversation. The listening cure : touchy-feely hedge funders
How do you hear emotions no one says aloud? : The big bang theory
Connecting amid conflict : talking to the enemy about guns
A guide to using these ideas, part III : emotional conversations, in life and online
The who are we? conversation. Our social identities shape our worlds : vaccinating the anti-vaxxers
How do we make the hardest conversations safer? : the problem Netflix lives with
A guide to using these ideas, part IV : making hard conversations easier.
Subject: Communication
Interpersonal relations
Interpersonal communication
Communication Psychological aspects
BUSINESS & ECONOMICS / Negotiating
SELF-HELP / Communication & Social Skills
PSYCHOLOGY / Social Psychology
Communication Aspect psychologique
Communication interpersonnelle
Communication Psychological aspects
Communication Psychological aspects
Interpersonal communication
Genre: Livres de croissance personnelle.
Self-help publications.

Currently available copies

  • 35 out of 55 copies are currently available at PINES.

Holds

  • 2 current holds on 55 total copies.
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Athens Regional Library System:
      Athens-Clarke County Library
NONFIC 153.6 DUHIGG ( Send Text)
31001006211784 NEW-BKS Checked out
Athens Regional Library System:
      Athens-Clarke County Library
NONFIC 153.6 DUHIGG ( Send Text)
31001006234000 NEW-BKS Available
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      Watkinsville/Oconee County Library
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      Winterville Library
NONFIC 153.6 DUHIGG ( Send Text)
31001006234018 NONFICTION Checked out
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      Catoosa County Library
153.6 DUHIGG, CHARLES ( Send Text)
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      Dade County Public Library
153.6 DUHIGG ( Send Text)
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153.6 DUHIGG ( Send Text)
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Chestatee Regional Library System:
      Dawson County Library
153.6 DUHIGG ( Send Text)
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      Nancy Guinn Memorial Library
153.6 DUH ( Send Text)
310150030045601 NEW-BKS Checked out


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