Upstream : the quest to solve problems before they happen / Dan Heath.
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- 5 out of 7 copies are currently available at PINES. (Show copies)
- 1 out of 1 copy are currently available at Roddenbery Memorial Library System.
1 current hold on 7 total copies.
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Roddenbery Memorial Library
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- ISBN: 9781982134723
- ISBN: 1982134720
- Physical Description: ix, 308 pages : illustration ; 22 cm
- Edition: First Avid Reader Press hardcover edition.
- Publisher: New York : Avid Reader Press, 2020.
Contents / Notes
Includes bibliographical references (pages 253-298) and index.
Moving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- How will you unite the right people? -- How will you change the system? -- Where can you find a point of leverage? -- How will you get early warning of the problem? -- How will you know you're succeeding? -- How will you avoid doing harm? -- Who will pay for what does not happen? -- The Chicken Little problem: distant and improbable threats -- You, upstream.
"So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing.
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