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Staff development : a practical guide / edited by Andrea Wigbels Stewart, Carlette Washington-Hoagland, and Carol T. Zsulya.

Stewart, Andrea, editor of compilation. (Added Author). Washington-Hoagland, Carlette, editor of compilation. (Added Author). Zsulya, Carol T., editor of compilation. (Added Author). Library Leadership and Management Association. Human Resources Section. Staff Development Committee. (Added Author).
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  • 3 of 3 copies available at PINES.

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Library System: Library Branch Name
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Shelving Location Call Number / Copy Notes Barcode Status
Georgia Public Library Service:
      Georgia Public Library Service - Professional Collection
Stacks 023.8 S7791 2013
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50723010133706 Available
Georgia Public Library Service:
      Georgia Public Library Service - Professional Collection
Stacks 023.8 S7791 2013
(Send Call No. in Text Message)
50723010147896 Available
Thomas County Public Library System:
      Thomas County Public Library
STACKSNF 023.8 Sta
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31054000290510 Available

Item details

  • ISBN: 9780838911495 (pbk. : alk. paper)
  • ISBN: 0838911498 (pbk. : alk. paper)
  • Physical Description: viii, 219 pages ; 23 cm
  • Edition: Fourth edition.
  • Publisher: Chicago : American Library Association, 2013.

Contents / Notes

General Note: "Prepared by the Staff Development Committee, Human Resources Section, Library Administration and Management Association."
Bibliography, etc.: Includes bibliographical references and index.
Contents: Introduction to staff development / authors, Elaine Z. Jennerich and Lisa A. Oberg -- Needs assessment : planning, implementation and action / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- The strategic imperative of library staff development : staff development and library strategic planning / authors, Raynna Bowlby and Linda Plunket -- How to set goals / author, Elizabeth Fuseler Avery -- Getting started : questions to ask / author, Julia Blixrud -- Developing orientation programs for new employees / authors, Carol A. Kochan and Sandra J. Weingart -- Core competencies for libraries and library staff / authors, Joan Giesecke and Beth McNeil -- How understanding the organization, clear expectations and competencies lead to successful coaching and performance / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Cross-functional training and collaboration within the organization / authors, Jeanne F. Voyles and Robyn Huff-Eibl -- Refining the customer service attitude / author, Steven Carr -- Leading from any position / author, Maureen Sullivan -- Developing bench strength :succession planning / author, Maureen Sullivan -- Planning a training and development infrastructure for library and information environments: roles and responsibilities / author, Julie Todaro -- Instructional design in library settings : designing effective and efficient training programs / authors, Myntha Cuffy and Dorothy Persson -- Using online video for staff training / author, Chad F. Boeninger -- The ideal : joint labor and management staff development programs / author, Lila Daum Fredenburg -- Assessing and ensuring the transfer of training / authors, David Delbert Kruger and John Cochenour.
Summary, etc.: Since its original publication more than two decades ago, this guide has remained a respected and practical handbook for supporting one of the most important assets libraries possess: their human resources. Staff development and training are not only important but essential to ensure that libraries meet new challenges and fulfill their missions, especially in a constantly changing world where technological innovations directly impact information access. This new edition offers unique, state-of-the-art perspectives on such important topics as: Building a staff development program, and strategies for developing staff; Tracking changes through training, including the importance of setting goals and needs assessments; Refining the customer service attitude; and Using instructional design for staff development.
Subject: Library employees > In-service training.
Library education (Continuing education)
Library personnel management.
Career development

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